Terms and Conditions

LEGAL NOTICE

In accordance with the provisions of Articles 6-III and 19 of Law n°2004-575 of 21 June 2004 for Confidence in the Digital Economy, known as L.C.E.N., users and visitors to the RENDEZVOUS DUBAI website are informed of the present legal notice.

The RENDEZVOUS DUBAI website is accessible at the following address: https://rendezvousdubai.com (hereinafter referred to as “the Site”). Access to and use of the Site are subject to the present “Legal Notice” detailed below as well as to applicable laws and/or regulations.

Connection, use and access to this Site imply the full and unreserved acceptance by the Internet user of all the provisions of these Legal Notices.

LEGAL INFORMATION

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, this article specifies the identity of the various stakeholders in the context of its implementation and monitoring.

The RENDEZVOUS DUBAI website is having its registered office at the following address: Business Center SPC UAE, and registered at the following number: 300725.

Email address: contact@rendezvousdubai.com

The RENDEZVOUS DUBAI website is hosted by OVH SAS whose head office is located at the following address: 2 rue Kellermann – 59100 Roubaix.

All Internet users who browse, read, view and use the RENDEZVOUS DUBAI site are considered to be users.

ACCESSIBILITY

The Site is in principle accessible to users 24 / 24h and 7 / 7d, except interruption, scheduled or not, for maintenance needs or in case of major force.

If access to the Site is not possible, the Site undertakes to do its utmost to restore access. The Site cannot be held responsible for any damage, whatever the nature, resulting from its unavailability.

PERSONAL DATA

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n ° 2016-679).

RESPONSIBLE FOR COLLECTION OF PERSONAL DATA

As the person responsible for processing the data it collects, RENDEZVOUS DUBAI undertakes to respect the framework of the legal provisions in force. It is notably up to the Customer to establish the purposes of its data processing, to provide to its prospects and customers, from the collection of their consents, a complete information on the processing of their personal data and to maintain a register of the processing in conformity with reality.

Whenever RENDEZVOUS DUBAI processes Personal Data, RENDEZVOUS DUBAI takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which RENDEZVOUS DUBAI processes it.

PURPOSE OF COLLECTED DATA

RENDEZVOUS DUBAI is likely to process all or part of the data:

to enable browsing on the Site and the management and traceability of the services ordered by the user: connection and use data of the Site, invoicing, order history, etc. ;
to prevent and fight against computer fraud (spamming, hacking …): hardware used for browsing, IP address, password (hash) ;
to improve navigation on the Site: connection and usage data ;
to conduct optional satisfaction surveys on email address ;
and to conduct communication campaigns (sms, email): phone number, email address.

RENDEZVOUS DUBAI does not market your personal data, which are therefore only used out of necessity or for statistical and analytical purposes.

RIGHT OF ACCESS, RECTIFICATION AND OPPOSITION

In accordance with the European regulations in force, the Users of RENDEZVOUS DUBAI have the following rights:

right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of Users’ data right of blocking or deletion of Users’ personal data (article 17 RGPD), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited;
right to withdraw consent at any time (article 13-2c GDPCR) ;
right to limit the processing of Users’ data (article 18 RGPD) ;
right to object to the processing of Users’ data (article 21 RGPD) ;
the right to the portability of the data provided by the Users, when these data are subject to automated processing based on their consent or on a contract (article 20 RGPD);
and the right to define the fate of the Users’ data after their death and to choose to whom RENDEZVOUS DUBAI will have to communicate (or not) their data to a third party that they will have previously designated.

As soon as RENDEZVOUS DUBAI becomes aware of the death of a User and in the absence of instructions from him, RENDEZVOUS DUBAI undertakes to destroy his data, except if their conservation proves necessary for evidentiary purposes or to meet a legal obligation.

Requests for the deletion of Personal Data will be subject to the obligations imposed on RENDEZVOUS DUBAI by law, in particular with regard to the conservation or archiving of documents.

NON-DISCLOSURE OF PERSONAL DATA

RENDEZVOUS DUBAI is prohibited from processing, hosting or transferring the Information collected about its Customers to a country outside or recognized as “unsuitable” without prior notice to the Customer. However, RENDEZVOUS DUBAI remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (RGPD: n° 2016-679).

RENDEZVOUS DUBAI undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to RENDEZVOUS DUBAI’s attention, RENDEZVOUS DUBAI will inform the Customer as soon as possible and communicate the corrective measures taken. Moreover RENDEZVOUS DUBAI does not collect any “sensitive data”.

The User’s Personal Data may be processed by RENDEZVOUS DUBAI’s subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of RENDEZVOUS DUBAI are mainly the agents of our customer service.

TYPES OF DATA COLLECTED

Concerning the users of the RENDEZVOUS DUBAI site, we collect the following data which are essential to the operation of the service, and which will be kept for a maximum period of 24 months after the end of the contractual relationship:

Registration: Name, Address, Contact Phone, E-mail, Password

Payment data is managed by our external secure partner.

RENDEZVOUS DUBAI also collects information that helps improve the user experience and provide contextualized advice: IP, device, browser.

This data is kept for a maximum period of 24 months after the end of the contractual relationship.

COOKIES POLICY

The RENDEZVOUS DUBAI website may use “cookie” techniques to process statistics and traffic information, to facilitate navigation and to improve the service for the User’s comfort.

In accordance with European legislation, the RENDEZVOUS DUBAI website has updated its privacy policy regarding cookies. The User is free to accept or refuse cookies from all websites by modifying the parameters of his web browser.

APPLICABLE LAW AND JURISDICTION

This Legal Notice shall be governed by the laws of the United Arab Emirates. In the event of a dispute and in the absence of an amicable agreement, the dispute will be brought before the Emirati courts – DIFC Court in accordance with the rules of jurisdiction in force.